Ferns N Petals is an online platform for gifting flowers and cakes on any occasions. Through this website, you can create an order to gift a cake or flower to your near and dear ones. The brand has established a whole new way of flower gifting culture. The website is very user-friendly in nature; anyone can browse the site and easily navigate through the pages to book their order. The web store accepts ferns-n-petals coupons, which can be downloaded from the pricedesi website and put against your order details in the checkout page of the company’s website to avail awesome discounts.
The website has a great user interface. The page loading speed is also quite fast. The site is fully optimized and it has all the tools that help the user to search easily. You can find the filter tool that can be used to filter your search. You can also sort your product list based on more than one criterion. You can browse through all the products with great ease and after picking one product from the list open it to get into the product details page. On the product details page, you can find every specification of the product along with flower type, price and many more. There you can also find reviews and ratings which are given by the previous users or buyers. This can help you understand the product or service and you can make your decision accordingly.
The company also has a mobile-friendly version of their site. The mobile site can be accessed from your handheld device from anywhere. Suppose you are traveling and you forgot to send wishes to any of your friends, you can simply open the fern n petals website and book a flower bunch from your phone. The company also offers a mobile app for the same. The app can be downloaded and installed from both Android and iOS platforms. The booking process is the same in the app as of the website.
To make the most of the services offered by the company first you have to create an account in the portal and then after logging in you can search for the products or services. There are many advantages to the site
You can easily cancel your order till it’s in the cancellation window. You can initiate the cancellation process from the website or app or you can call the customer care team to help you book your cancellation.
Easy payment option
The online payment process is quite simple and safe to use. You can pay your bill online using any of the payment options given. You can choose the credit or debit card option, net banking, e-wallets or UPI option. The payment process is safe. The website uses 128 encryption standards. So the data provided by the customer will remain safe while in transit.
What is My Account?
Registering to the My Account service in ferns-n-petals is absolutely free. Once you have registered with the site, you can sign in using the credential and start enjoying the service.
What if I forgot my password?
If you forgot your password you don’t need to worry. Just follow the steps below
Step 1: Click here to go to the login page
Step 2: Enter your e-mail ID
Step 3: Click on the Forgot Password link
A new password will be sent to your registered email. You can use that password to login to your account and then reset it in the My Account section.
Can I remove products in my Cart?
Yes, if you wish you can certainly remove any product from the cart. Click on the 'Remove' button next to the item you wish to remove from your Cart.
How can I make a change in my order or cancel it?
If you need to make changes or cancel your order, please call us at +91 92124 22000 / +011-66766060 or email us at firstname.lastname@example.org.
What is the Return Policy?
No returns are allowed in ferns n petals but still, if a wrong or a defective product has been sent, you can inform it to the respective support team by writing at email@example.com or call them at +91-9212422000 / 011 66766060 (08:00 AM-10:30 PM, Monday-Sunday).
How do I track my ferns and petals order?
Using the app, the process is as follows
Go to Ferns n Petals mobile app and click on Track Order button.
After that fill your Order No. and Email ID, press Track Order button. After this, the app will come up with the exact status of your order.
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